Customer Support Outage
April 7th 2015
If you've sent us an e-mail recently, you may have received a message back from our mailserver saying that the message had bounced back. We haven't noticed this until now, and our engineers are working on it right now.
To submit a support request in the meantime, please follow this link to get in touch with us.
We apologize for the inconvenience caused.
Introducing Cookie Stumbler Basic for Windows
September 24th 2014
Cookie Stumbler, the OS X standard for detecting and deleting tracking cookies on OS X has arrived for PC.
After three and a half months of development, we've ported our highly successful Cookie Stumbler heuristics engine to Windows, ensuring that any future security updates will be incorporated into both the Mac and Windows versions of the program. Cookie Stumbler Basic for Windows will also receive the same definition updates as Cookie Stumbler 2 does, subject to an active cookie subscription.
Since Windows provides an entirely different user experience as compared to Mac OS X, the design process was not an easy task. However, we have done our best to ensure that the user interface, keyboard shortcuts, file type icons and the application workflow remain generally consistent on both platforms, which will reduce the learning curve on either platform.
If you are a Mac user, don't forget to download Cookie Stumbler 2.2, which has also been released today. It features support for Windows file formats (import + export), significant improvements to its heuristics engine, introduces OS X 10.10 support and fixes a number of user-reported bugs (Changelog).
Note that Cookie Stumbler for Windows will be in Beta until September 30th as we're testing compatibility with various forms of system configurations.
Why release Cookie Stumbler for Windows?
Generally speaking, anti-virus programs etc. perform very poorly in detecting and removing tracking cookies as compared to our advanced heuristics engine. Using our longterm experience in providing solutions against tracking cookies, Cookie Stumbler Basic has been developed specifically to fill this gap on Windows too.
I already own Cookie Stumbler 2 for Mac. Can I use my license on its Windows version?
Existing customers can use enable their license for use with Cookie Stumbler for Windows for just $5.
Can I transfer my data from Cookie Stumbler for Mac to Cookie Stumbler for Windows and vice-versa?
Yes you can, provided that you have downloaded and installed the most recent Cookie Stumbler update (requires Cookie Stumbler 2.2 or greater). As it is the case with Cookie Stumbler 2, you can also import data from other cookie managers.
Supported Web Browsers
- Windows Vista or newer
- 10MB hard drive space
- Internet Explorer 7 or newer
- Firefox 27.0.1 or newer
- Google Chrome 29.0 or newer
- Chromium 28.0 or newer
- Opera 16.0 or newer
- Adobe Flash Player 220.127.116.11 or newer
New Product Teaser
September 12th 2014
After five months of development, we're excited to announce the release of a new application to the public next week, a product that many (including us!) didn't think we could do. Here's a little teaser:
July 19th 2014
As promised, we've just updated our website with a brand-new design, aimed at making the website easier to use and to navigate through. A new "My Account" area will also follow shortly, allowing you to easily manage the software licenses that you have purchased from us.
What's up at WriteIt! Studios?
May 22nd 2014
As many of you may have noticed, customer support was offline once in April and once at the beginning of May, where I cited "personal commitments" as the reason for going off the grid for a while. This was because apart from working at WriteIt! Studios, I'm also a final year student in International Law at a UK university. The school year ends in less than a month, which meant that I was kept really busy by my final year dissertation for the last two months, which has now finally been handed in.
Now that I have some time again, work has resumed at WriteIt! Studios - and I have a couple of exciting announcements to make:
- Cookie Stumbler will receive its 2.1 incremental update soon, introducing new localizations and a couple of new and exciting features.
- A new product will be announced soon. While I can't say what it's about yet, it will make a lot of customers very happy, especially those owning Cookie Stumbler licenses.
- The WriteIt! Studios website will be revamped to allow easier account and license management.
Check back soon for further updates or follow us on on Facebook or Twitter.